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Quick Answers
Open My Bookings → select the reservation → Cancel. Free cancellation windows are shown on each booking.
Refunds are issued to the original payment method within 5–10 business days after approval.
Head to the vendor dashboard and click Add Property. Verification usually completes within 24 hours.
Yes. All payments are processed by PCI-DSS compliant providers and we never store raw card data.
Date changes depend on the property policy. Open the booking and choose Modify if the option is available.
Yes — contact our Bookings team with your group size and dates and we will coordinate directly with the property.